Privacy Policy

This Privacy Policy determines the procedures and principles regarding the processing, protection, and use of personal data of ArvexaLabs users ("User") in accordance with the Personal Data Protection Law ("PDPL" or "KVKK") and GDPR where applicable.

1. Data Controller

Regarding the personal data you share within the scope of our website and services, the Data Controller is ArvexaLabs. Your data is processed in accordance with the law and honesty rules.

2. Which Personal Data Do We Process?

The following categories of personal data are collected and processed:

• Identity and Contact Information: Name, Surname, Phone Number, E-Mail Address, Company Name, etc.
• Customer Transaction Information: Requested services, order history, proforma invoice details.
• Transaction Security Data: Your IP address, date and time of access, device and browser information.
• Marketing Data: Cookie records, usage habits, and campaign usage data.

3. Purposes of Processing Personal Data

Your collected data is processed for the following purposes:

• Execution of services subject to the contract (Web Development, SEO, Mobile App, etc.).
• Management of your appointment, meeting, and support requests.
• Providing communication tracking and responding to your inquiries.
• Analyzing the user experience to increase the quality of the site and services.
• Fulfilling our legal and statutory obligations.

4. Transfer of Personal Data

Your personal data may be transferred to our domestic/overseas service providers (Cloudflare, AWS, Google, and other cloud server systems), payment infrastructure providers, and judicial/administrative authorities when necessary to fulfill the operational business actions.

5. Cookies

Our website uses cookies to provide a better user experience. You can disable the use of cookies at any time from your browser's settings.

6. Your Rights

In accordance with GDPR and KVKK Article 11, you have the right to learn whether your personal data is processed, request its update, deletion, or anonymization. You can make your requests via hello@arvexalabs.com.